Hangouts Chat, which will be available to the general public at an undisclosed date, is similar to other competing chat services like Slack, which lets employees initiate conversations with others based on topics. The new Hangouts Meet app, which Google accidentally pushed live to its online store before the app’s debut, also comes with the ability to record meetings, has various features intended to satisfy company legal teams like the ability to retain conferencing data, and can handle up to 30 people at once. Google is pitching its new conferencing app as faster to set up meetings than competing web conferencing services like Cisco’s WebEx. Microsoft (MSFT), on the other hand, operates its popular Skype video conferencing service, and its long-awaited Teams chat app will be released next week.Ĭisco (CSCO), Atlassian (TEAM), and Slack also sell similar tools. The biggest cloud-computing vendor Amazon (AMZN), for example, just recently debuted its own Chime video conferencing service and will reportedly introduce more workplace software soon. Get Data Sheet, Fortune’s technology newsletter.īut the company still faces many challenges.įor one, numerous rivals are also investing heavily in areas that Google wants to dominate. Since hiring Diane Greene, the former CEO and founder of enterprise software company VMware (VMW), as head of its cloud business unit, Google is heavily marketing itself as a sort of one-stop-shop for business technology. Google’s revamp of Hangouts is part of a broader push into enterprise technology and away from its roots as a consumer-oriented search and advertising business. Johnston said Google’s existing Hangouts enterprise customers will not be charged extra for the new Hangouts apps. Unlike the free version of Hangouts used by consumers, businesses will have to pay for the new services as part of a package deal for G Suite, like they do for the current enterprise-version of Hangouts. The revamped Hangouts apps are part of Google’s G Suite portfolio of workplace software that includes the Gmail and Calendar apps, said Google’s director of product management Scott Johnston. As of Thursday, Hangouts Meet will be focused on corporate video conferencing while Hangouts Chat will target workplace chat and business productivity. The search giant is splitting its video and chatting service into two separate products to better appeal to business customers.
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